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name303 Legal Terms For Indonesia

name303 Legal explains how we handle account access, payment records, cookies, security checks and requests about your personal data in Indonesia.

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name303 name303 Legal Terms For Indonesia
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Get Help With Legal Questions

Our support path is designed to keep Legal questions close to the account details they concern. Tell us whether your question involves phone verification, a wallet record, a cookie choice, a security check or access where local law permits. Include the account phone number and the relevant receipt or message when you contact us, but never send your password or a full payment credential. We can then direct the request to the right account or policy check without asking you to repeat the same details.

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Account access

If your phone verification or login path stops, contact support with the account phone number and the exact message shown. We use those details to identify the access question without requesting your password.

Wallet records

For a DANA, OVO, GoPay or QRIS record, share the date, amount and transaction reference shown in your account. A receipt helps us match the payment status while keeping your wallet credentials private.

Data requests

Ask us to correct an account detail, explain a retention point or clarify a cookie setting through the support path. State the change you want and the phone number linked to your account.

DATA HANDLING DETAILS

What We Protect And Retain

Legal questions often depend on the record connected to an account, so we explain what we use and why.

Account data

We use the phone number and verification result linked to your account to confirm access. If a detail is outdated, request a correction through support and describe the field that needs changing.

Payment records

Transaction references from DANA, OVO, GoPay, QRIS, bank transfer or virtual account help us match a deposit or withdrawal request. Send the reference, not your wallet PIN or banking password.

Cookies

Cookies can help keep a session connected and remember settings on your device. You can ask support which cookie setting relates to your visit and request clarification before continuing.

Security checks

We may compare account details and activity when a login, wallet status or withdrawal needs checking. If you did not initiate a change, contact us promptly and describe the device or session involved.

Retention

We retain account, payment and support records for the period needed to operate the account, address disputes and meet applicable legal duties. Ask us to explain the retention basis for a specific record.

Policy changes

To request a correction or raise a Legal concern, send the account phone number, the relevant section and the change you seek. We may ask for verification before altering account-linked information.

Legal Answers Before You Open

These Legal answers cover the questions we expect you to ask before opening a name303 account in Indonesia. They explain access wording, account records, payment references, cookies, security checks and how to request a change. If your situation is specific, use the support path with the account phone number and the relevant record so we can respond to the correct account.

name303 Legal covers account access, phone verification, payment records, cookies, security checks, data retention and requests to correct account details. It also explains that access or eligibility depends on local law, including the law applicable to your location in Indonesia.

Access is available where local law permits and depends on local law. Before opening an account, confirm that your use is permitted in your location. If the access screen or phone verification does not proceed, contact support with the message displayed.

Phone verification connects the account to the number you provide and helps us distinguish an access request from an unauthorised attempt. Keep that number current, and ask support to correct the account record if it no longer belongs to you.

DANA and QRIS references may be retained with the account transaction record so we can match payment status and respond to a dispute. Share the date and reference when asking a question, but do not send a wallet PIN.

Yes. Send support the account phone number, identify the field that is wrong and describe the correction you need. We may request an account check before changing linked data, so the request is applied to the correct account.

Contact support promptly and describe the unfamiliar login, device session or payment reference. Do not share your password, wallet PIN or banking password. We can use the account record to direct a security check and explain the next step.

Use the support path and name the cookie setting or account record you are asking about. We can explain how that setting supports a session and why a payment, access or support record is retained under the applicable Legal terms.

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